Refund & Cancellation Policy
Last updated: 24 October 2026
Our products are digital access to TradingView indicators. Because access cannot be “returned” once activated, the following policy applies:
Cancellation before access
You can cancel your order before access is activated on your TradingView username by contacting us on WhatsApp/phone with your order number. You will receive a full refund.
Refund cases
- If we are unable to activate access within 48 hours of a successful payment, you are entitled to a full refund.
- If you were charged twice for the same order, the duplicate amount will be refunded in full.
- If the indicator does not load at all on your account due to a fault on our side and we cannot fix it within 3 working days, you will receive a full refund.
No refund cases
- After access has been activated and the indicator works as described.
- Change of mind, or trading results/losses (our tools do not guarantee profits).
- Wrong TradingView username entered by the customer (we will gladly move access to the correct username instead).
- Access removed due to misuse, sharing or violation of our Terms.
Refund timeline
Approved refunds are processed within 5–7 working days to the original payment method via Razorpay. Your bank may take a few additional days to show it.
How to request
Contact us with your order number: Phone / WhatsApp: +91 87001 19015 · Email: support@sbcorptools.com
